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Twitter appoints grievance officer in India

PAYING heed to India’s demand, Twitter has finally appointed Vinay Prakash as its Resident Grievance officer (RGO) for the country.

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Twitter appoints grievance officer in India
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12 July 2021 2:47 AM IST

New Delhi: PAYING heed to India's demand, Twitter has finally appointed Vinay Prakash as its Resident Grievance officer (RGO) for the country.

The micro-blogging platform had informed the Delhi High Court last week that it will take eight weeks to appoint a resident grievance officer in compliance with the new IT rules.

Prakash comes with a public policy background and will work towards easing off the ongoing tension between Twitter and the IT Ministry, which now has a new minister in Ashwini Vaishnaw who made it clear on day one that Twitter has to follow the law of the land.

On its portal, Twitter has updated grievance officer contact information for users in India, naming Prakash as its RGO and providing an email contact ID.

The Delhi High Court on Thursday said that there is no interim protection for Twitter and the Centre is free to take any action if the micro-blogging site breaches the new IT rules.

The court said that it is open to the Centre to take action against Twitter in case of any breach of the rules, as it adjourned the hearing in the matter till July 28.

Twitter Grievance Officer Vinay Prakash 
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