Comprehensive guide to EPF services on the unified member portal

The Employees Provident Fund (EPF) is a vital savings scheme for millions of Indian workers, providing financial security during retirement. To simplify access to EPF services, the Employees Provident Fund Organisation (EPFO) has developed a Unified Member Portal. This online platform allows EPF subscribers to manage their accounts, track contributions, update personal information, and more—all from the convenience of their home or office. If you're an EPF subscriber, here's a comprehensive guide to the services you can avail yourself of on the Unified Member Portal.

Accessing the Unified Member Portal

To begin using the services offered on the Unified Member Portal, you must visit the official EPFO website at epfindia.gov.in. The portal is user-friendly and easy to navigate. Here’s how to get started:

• Visit the EPFO Website: Go to the official website and click on the ‘Services’ section.
• Member UAN/Online Services: Select the second icon labeled 'Member UAN/Online Services.'
• Login: Enter your Universal Account Number (UAN), password, and the captcha code to log in. Once logged in, you can access various services and manage your EPF account effectively.

Services Available Under the ‘View’ Section

Once logged into the portal, the first set of services you'll find is under the 'View' section. Here are the options available:

• Profile: This section displays your personal profile details, including your name, UAN, phone number, and other essential information.
• Service History: This feature allows you to view your employment history with different EPF-registered employers. It shows all the records of your EPF contributions during your various employments.
• UAN Card: Clicking on this link provides access to your UAN card, which includes key details like your UAN number, surname, and phone number.
• Passbook: Here, you can access your EPF passbook, which contains all the details of your EPF savings and contributions over time. This is particularly useful for tracking your retirement savings.

Services Available Under the ‘Manage’ Section

The ‘Manage’ section of the portal allows you to update and modify your personal and account-related details. Here’s what you can do:

• Joint Declaration: This service lets subscribers make changes to critical details like their name, date of birth, and other personal information.
• Contact Details: If you need to update your contact details, such as your mobile number or email ID, this can be done here. You’ll need to verify the changes through an OTP sent to your registered mobile number, which should be linked to your Aadhaar.
• KYC (Know Your Customer): In this section, you can update your KYC details, including your PAN, bank account, and passport number. It’s important to upload the necessary documents certified by your employer to make these changes.
• E-Nomination: This feature allows you to nominate a beneficiary for your EPF or Employee Pension Scheme (EPS) account online.
• Mark Exit: This option shows your date of joining, date of exit, and the reason for exit from your previous employer. Note that while you can view these details, only your employer can update the date of joining and exit.

Account Management

One of the essential features in the portal is account management, where subscribers can change their login password. It’s advisable to update your password regularly to maintain account security.

Online Services

The final section on the Unified Member Portal is ‘Online Services,’ where subscribers can access a variety of essential services:

• Claim Forms: Here, you can access and submit various claim forms, including Forms 31, 19, 10C, and 10D. These forms are used for different purposes, such as withdrawing EPF funds, pension benefits, and more.
• One Member, One EPF Account: This service is particularly useful for subscribers who have worked with multiple employers. It allows you to transfer your EPF balance from your previous employer to your current one. Before initiating a transfer, ensure that your KYC details are fully updated.
• Track Claim Status: Once you’ve submitted a claim, you can use this feature to track its status and stay updated on its progress.
• Download Annexure K: When you apply for an EPF balance transfer, you can download Annexure K. This document contains detailed information about your EPF balance and membership details, which can be important for record-keeping.

The Unified Member Portal by EPFO is a powerful tool that enables EPF subscribers to manage their accounts efficiently and conveniently. From updating personal details to tracking your retirement savings, the portal offers a wide range of services designed to make your interaction with the EPF seamless and straightforward. By taking full advantage of these online services, you can ensure that your EPF contributions are well-managed and that your retirement savings are secure. Whether you're a current employee or retired, staying engaged with your EPF account through the Unified Member Portal is essential for financial planning and peace of mind.