Now 2 crore gig workers can file returns on WhatsApp via ClearTax
This AI-driven service simplifies tax filing for millions of low-income Indians via a seamless, chat-based experience on WhatsApp and helps them get TDS refunds
image for illustrative purpose
Hyderabad: ClearTax, India's leading online tax-filing platform, today announced the launch of its groundbreaking WhatsApp-based Income Tax Return (ITR) filing solution. This groundbreaking service aims to simplify tax filing for over 2 crore of low-income blue-collar individuals in India who often miss out on tax refunds due to complexities in the filing process, a media release says.
The new solution harnesses the power of artificial intelligence to provide a seamless, chat-based experience directly through WhatsApp, making it accessible to a wide range of users. Currently supporting ITR 1 and ITR 4 forms, the service caters to the needs of most low-income taxpayers.
Understanding the diverse linguistic landscape of India, ClearTax offers the service in 10 languages including English, Hindi, and Kannada, ensuring broader reach and usability. The platform also features a secure payment integration system, allowing users to complete the entire process, from filing to payment, within the familiar WhatsApp interface.
Users can easily gather and submit required information through images, audio, and text, streamlining the data collection process. The AI bot is powered by advanced language models, provides instantaneous help, guiding users through every step of the process. Moreover, the AI-powered system automatically selects the most beneficial tax regime for each user, maximising potential savings.
The service is particularly beneficial for blue-collar workers, including drivers, delivery executives, home service providers, and many more. By leveraging the familiarity and widespread use of WhatsApp, ClearTax is making tax filing more accessible and user-friendly than ever.
Archit Gupta, founder, CEO ofClearTax said, "Our WhatsApp solution addresses a critical gap in tax compliance that has long plagued India's workforce. We're not just simplifying tax filing, we're democratising financial empowerment. We are making Bharat Aatmanirbhar and financially self-reliant. By bringing this service to WhatsApp, we're meeting people where they are, eliminating technological barriers, and ensuring that millions of hardworking Indians can claim their rightful refunds with just a few taps on their phones. This isn't just about convenience – it's about financial justice and inclusion. We're proud to be at the forefront of this transformative approach to tax filing, one that has the potential to put money back into the pockets of those who need it most."
ClearTax is running financial education campaigns to enlighten potential filers about the benefits and importance of filing their ITR. We are also partnering with employers to streamline the process further, offering benefits such as reduced administrative burden and enhanced employee satisfaction.
