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TCS Seeks Salesforce CEO’s Support For AI Push

Asks Salesforce to partner in smart city projects and explore the use of Einstein AI for improved CRM services in Andhra Pradesh

Nara Lokesh sought support of Indra Nooyi, former CEO of Pepsico, on women empowerment

TCS Seeks Salesforce CEO’s Support For AI Push
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31 Oct 2024 7:00 AM IST

Amaravati: Andhra Pradesh IT, Electronics and HRD Minister Nara Lokesh has sought the support of CEO of Salesforce Clara Shih to bolster State’s efforts to make smart governance and AI-driven economy a grand success.

“We need your cooperation to launch AI-skilling programmes in Andhra Pradesh,” he said at the IT Survey Synergy Summit held at Las Vegas in the United States. Lokesh asked Clara Shih to prepare the workforce to impart skill development in the youth for AI-based industries and become partners with educational institutions to impart hands-on training to the youth in Salesforce AI certification programmes. The Minister also asked the CEO to become mentors in local startups and supply AI tools to them. Lokesh also had a meeting with the former CEO of Pepsico Indra Nooyi. He sought the support of Indra Nooyi in the efforts being made by the State government to achieve sustainable economic growth and also to empower women in different sectors.

Lokesh made a request to Clara Shih to introduce Einstein AI to the State to improve the services of Customer Relationship Management and cooperate with the State government for better administration through AI-powered automation. The Minister also asked the Salesforce CEO to explore the possibilities to become partners in smart city projects, traffic management and public safety along with urban planning. Clara Shih said that the Salesforce is mainly focussing on AI strategy monitoring, improving offers in Customer Relationship Management and Mission Learning and that the company is exercising on Einstein AI platform.

Stating that the company is committed to utilising the AI services in the most responsible way in Public Sector projects, Clara Shih promised to discuss with the company partners on the Andhra Pradesh Government’s proposals.

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