Traders furious after Zerodha hit by tech glitch. Is online trading a trusted investment?
Traders utilizing Zerodha, India's second-largest broking platform, encountered a technical glitch during the morning session, leading to disruptions in trading activities.
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Traders utilizing Zerodha, India's second-largest broking platform, encountered a technical glitch during the morning session, leading to disruptions in trading activities. The issue was subsequently resolved, but affected traders took to social media to express their concerns and request compensation for the losses incurred.
Zerodha acknowledged the problem and attributed it to a connectivity issue that resulted in intermittent difficulties with order placement on their Kite platform. The company assured users that the issue has been addressed, stating, "Due to a connectivity issue, some of our users were intermittently facing issues with order placement on Kite. This issue is now resolved. We regret the inconvenience caused."
The glitch prompted affected traders to seek redress for the disruptions they experienced during the trading session. Zerodha's response suggests that steps were taken to rectify the technical hiccup, but the incident highlights the potential impact of such glitches on traders and the importance of robust technical infrastructure in the online trading ecosystem.
Online trading can be a trusted investment if approached with caution and proper research. Reliable platforms, informed decision-making, and risk management are essential. However, risks exist, and investors should be aware of market volatility and potential fraud. Diligence and education are key to a successful online trading experience.