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India Post, NPCI announce cash based bill payments

India Post Payments Bank (IPPB) and National Payments Corporation of India (NPCI) Bharat BillPay Ltd, the wholly-owned subsidiary of NPCI, have announced the launch of the cash-based assisted bill payments anywhere in the country at customers’ doorstep through the Bharat BillPay platform. The platform will also enable all non-IPPB customers to pay bills for various utility and other recurring services.

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India Post Payments Bank
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13 Dec 2021 12:44 AM IST

Features of Upgraded Bharat BillPay

• Pay any recurring bills through cash mode

• Updated transaction history with maximum details

• Set transaction alerts and reminders

• Updated on screen user experience

• Raise/track complaints online for bill payment transactions

• Addition, selection, and modification of billers

• Enabling notifications, snooze alerts and reminders

Hyderabad: India Post Payments Bank (IPPB) and National Payments Corporation of India (NPCI) Bharat BillPay Ltd, the wholly-owned subsidiary of NPCI, have announced the launch of the cash-based assisted bill payments anywhere in the country at customers' doorstep through the Bharat BillPay platform. The platform will also enable all non-IPPB customers to pay bills for various utility and other recurring services.

The bill payments service will benefit millions of unbanked and underserved customers in remote locations who will now be able to access payment solutions at their doorstep. Customers will now be able to conveniently pay for their recurring bills not only from the comfort of their homes but also by visiting their nearest post office.

IPPB has also revamped its bill payments platform by including the best-in-class product features and various user interface-related enhancements. With this upgrade, over 20,000 billers that are on Bharat Bill Payment system will be available to customers of various banks and IPPB.

On the initiative, J Venkatramu, MD and CEO, IPPB said, "With this collaboration, NPCI Bharat BillPay Ltd and IPPB are set to empower citizens by enabling bill payments at the doorstep through our ubiquitous network of Gramin Dak Sevaks and postal staff. Leveraging the last mile network of Department of Posts and IPPB's technology-driven digital banking platform, Bharat BillPay offers a one-stop ecosystem for payment of all bills providing an interoperable and accessible anytime anywhere bill payment service to customers across India with certainty, reliability and safety of transactions."

India Post Payments Bank NPCI Bharat BillPay Ltd NPCI 
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