Infosys To Spearhead LIC’s Digital Journey

Bengaluru: IT services major Infosys on Monday announced a collaboration with the Life Insurance Corporation (LIC) of India to further enhance its digital transformation.

As part of the collaboration, Infosys will spearhead LIC’s digital transformation initiative called DIVE (Digital Innovation and Value Enhancement), enabling the creation of the ‘NextGen Digital Platform’, which will focus on delivering seamless omni-channel engagement and data-driven hyper-personalised experiences to LIC’s customers, agents and employees.

"It will not only enhance our operational capabilities, but also enable us to cater to our vast customer, agent and employee base with newer, more personalised experiences. We are committed to leveraging the latest technologies that Infosys has to offer,” said Siddhartha Mohanty, CEO and MD, LIC. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, while Infosys Topaz, an AI-first offering suite, enhances Cobalt with generative AI (GenAI) capabilities.