Harsha Bhogle slams IndiGo again over ‘Passengers Last’ approach, sparks online debate

Renowned cricket commentator and writer Harsha Bhogle has once again taken a dig at IndiGo Airlines, calling out their apparent disregard for passengers. His latest remarks on social media have ignited a flurry of reactions online.

One day I am going to invite people from @IndiGo6E home for dinner and ask them to wait outside the door till the table is laid and the food is cooked. #Rude. Always #IndigoFirstPassengerLast

— Harsha Bhogle (@bhogleharsha) March 23, 2025

Taking to X (formerly Twitter), Bhogle sarcastically wrote:

"One day I am going to invite people from @IndiGo6E home for dinner and ask them to wait outside the door till the table is laid and the food is cooked. #Rude. Always #IndigoFirstPassengerLast"

Though Bhogle didn’t disclose specific details about his experience, his tweet resonated with many frustrated passengers, sparking a wave of commentary.

Netizens Join the Conversation

Social media users quickly jumped in, sharing their own grievances with IndiGo’s service.

One user humorously extended Bhogle’s analogy:

"Inviting IndiGo staff for dinner: Step 1 - Make them wait outside till operational clearances are sorted. Step 2 - Randomly change the dining room at the last minute. Step 3 - Charge extra for priority seating. Step 4 - Apologize for the inconvenience and thank them for choosing my house."

Another user questioned IndiGo’s commitment to customer service, stating:

"If even @bhogleharsha faces such issues, what about the general public? IndiGo is making record profits but providing zero customer service."

A frequent flyer chimed in, saying:

"I have zero expectations from Indian airlines. As a weekly traveler, I’ve just learned to deal with it."

Bhogle’s Ongoing Criticism of IndiGo

This isn’t the first time Bhogle has taken issue with IndiGo’s service. Last year, he publicly criticized the airline for mistreating an elderly couple who had paid for front-row seats but were moved to row 19 without any explanation. The couple struggled to walk to the back of the plane, leading to widespread outrage after Bhogle’s post went viral.

IndiGo responded at the time, apologizing and assuring that the situation had been resolved.

While the airline has yet to address Bhogle’s latest complaint, his words have once again brought attention to ongoing concerns about customer service in India's aviation sector.