Best Global Airlines In 2024: Vistara Takes Top Spot In South Asia

Qatar Airways has reclaimed the top spot, earning the coveted title of the world’s best airline in 2024, replacing Singapore Airlines, and pushing it to the second position, while Emirates secured third rank

There are several factors that contribute to good airline service, both on-board and on the ground, including not just how swiftly it can get you from the departure point to the destination, on time within one’s budget, but also how it handles customers from the moment they purchase their tickets.

For a majority of passengers, a good safety record, and good price tick the boxes. However, many other criterions monitor an airline's heartbeat and are frequently the initial indicators of more significant issues.

Profitability and fleet age are critical considerations. Some airlines are profitable but do not invest nearly enough in fleets or services. Some have fleets that are 17 years or older on average.

Premium economy on a long-distance carrier is considered as the significant criteria. It is unquestionably the finest value proposition for both the passenger and the airline. The inspectors also insist that an airline have flat beds in business class with a comfortable mattress has a chance to win Airline of the Year.

Notably, India's very own Vistara, globally ranked 16th, has emerged as the best airline across South Asia for 2024.

The dominance of Asian and Middle Eastern carriers is evident, with seven of the top 10 spots going to airlines from these regions. (Source Qatar Airways official website)

Qatar Airways has reclaimed the top spot.

Meanwhile, The International Air Transport Association (IATA) forecasts that the industry will achieve a net profit of $30.5 billion, with total revenues expected to approach $one trillion in 2024.

Today, global airlines are redefining air travel, transforming it from a mere journey between point A and point B into a more enriching and enjoyable experience for passengers. They are innovating, evolving and focussing on enhancing customer service, safety and sustainability.

But beyond the metrics, the true measure of an airline’s success lies in the satisfaction of its passengers, in addition to efficiency, punctuality, onboard amenities, and commitment to sustainability. It’s noteworthy to mention that Qatar Airways has reclaimed the top spot, earning the coveted title of the world’s best airline in 2024, replacing Singapore Airlines, and pushing it to the second position, while Emirates secured third rank.

Interestingly, Cathay Pacific Airways has made a significant jump this year, moving from rank eight in 2023 to fifth in the latest role of honours, while Swiss International Air Lines is experiencing a leap by two positions, from 12 in 2023 to 10, rounding up the top 10 list.

India has become the third-largest domestic airline market globally, with its capacity doubling from 7.9 million in 2014 to 15.5 million in April 2024, according to OAG data.

India’s annual growth rate of 6.9 per cent is the highest among the top five countries, pushing Brazil and Indonesia to fourth and fifth positions, respectively, while the United States and China maintain the top two spots.

In the latest Skytrax rankings of the best airlines in South Asia for 2024, it’s notable that six out of the top ten airlines are Indian carriers.

The global airline industry has continued its recovery, with air travel demand and passenger numbers rising significantly in 2022 and 2023 after pandemic lows.

According to International Air Transport Association (IATA) data, global passenger traffic is expected to reach 100 per cent of pre-Covid levels with over four billion passengers.

With air travel rebounding, airline brands around the world are focused on rebuilding passenger volumes while also concentrating on service quality, operational excellence and profitability. But after a turbulent few years, which airlines are truly soaring highest when it comes to consumer and industry perceptions of their brand?

As Hong Kong’s quintessential home airline, Cathay Pacific carries forth Asian hospitality with a blend of modern British heritage and luxury. Receiving strong financial backing from the Hong Kong government during pandemic struggles, Cathay has emerged revitalized – undertaking extensive aircraft cabin upgrades, network expansion and streamlined operations. Cathay Pacific Airways has been distinguished with a 5-star airline certification.

This recognition is attributed to the exceptional quality of its airport services, onboard products, and the level of service provided by its staff. This prestigious rating reflects Cathay Pacific’s commitment to delivering a high standard of customer experience in the airline industry.