Walkie-talkie Service Provider Arya Omnitalk Aims To Double Growth Every 3-Yrs With Cutting-Edge Tech

Paresh Shetty is the CEO of Arya Omnitalk and Syntel by Arvind. The former is a joint venture between the Lalbhai Group and the JM Baxi Group. Shetty says it is India’s top walkie-talkie service provider with a footprint in all metro and mini-metros, and with a subscriber base of over 55,000.

Syntel by Arvind, Shetty highlights, is a leading ICT solutions provider, specialising in audio-visual system integration, IP surveillance, enterprise communication, security solutions, and network infrastructure.

In an exclusive conversation with Bizz Buzz, Shetty emphasised the synergy between the two companies in delivering tech-driven solutions for connectivity and communication. "Our focus is on addressing diverse needs through innovative technology," he stated, underlining their commitment to enhancing operational efficiency and security for businesses across industries

How has the growth of your company been in the last few years?

Arya Omnitalk and Syntel Telecom have been consistently growing and setting new benchmarks in the marketplace and delivering unparalleled solutions that meet the diverse needs of our clients. Our broad spectrum of solutions addresses various aspects of connectivity and communication. While we are pioneers in traditional radio networks, we have now launched some exciting cutting-edge technologies like Motorola Wave PTX-based POC solutions, offering boundary-less communication across PAN India. Our POC Solutions works even in remote areas.

We have also introduced the latest Motorola’s body-worn cameras and HALO sensors in India that will help in empowering national and local authorities, schools, offices, and industrial setups to manage critical situations effectively by recording any incident and stream it over Wi-Fi and use built in GPS to track the location. Our Motorola walkie-talkies and Digital Mobile Radio (DMR) solutions further enhance communication, safety, and efficiency. These innovations foster a safer, more connected India through reliable and advanced technology.

In our Syntel range of solutions, we have ensured many of the small and large companies in India are powered with the latest technology hardware that supports India-centric challenges and create a unified environment for communications with features that have practical relevance in the India scenario. For example, instead of putting a security camera with live feed, we have put some intelligence into it which makes it smart like it alerting when it is required, be it from safety of kids, elders or protection from intruders by using features like smart human detection, motion detection or human tracking.

Do you have any other solutions?

We have a range of Syntel solutions in the space of enterprise communication. We have brought all the latest global partners in India and also have our own Make in India devices. Our Audio-Visual System Integration (AVSI) division has ensured many of our hospitality, education and corporate offices of our customers have the latest Boardroom, Audio, Video Wall including interactive panels. Hence Syntel as next-gen system integration brings technology implemented for any size of customers, including their Wi-Fi, switches, and network integration.

What has been your strategy so far? Would you continue with the same or fine-tune it to the changed business environment?

Our strategy thus far has been around key areas of partnerships and collaborations with global giants like Motorola to introduce cutting-edge technologies like HALO Sensors and Body Worn Cameras. We are investing in R&D for both Syntel’s security surveillance portfolio and Arya Omnitalk’s IoT [internet of things] portfolio.

We are also focusing on underserved or niche markets where demand for high-quality audio-visual system integration, reliable nationwide radio services, smart IoT devices, and applications is growing, including security and surveillance solutions. Our customer-first approach has also yielded us great customer retention, as we provide proactive high-quality services.

Where do you want to see your group in terms of both topline and bottom line?

Our goal of doubling growth every three years drives us to continuously develop and enhance our technology solutions. We want Arya Omnitalk to be recognized not only for its contributions to national development but also for laying a foundation of sustainable and innovative practices that will benefit the nation. We continue to take pride as the best place to work and will continue to do so. Ours is an organization which takes care of the wellbeing and growth of its employees.

What new solutions is your company offering?

India is fast adapting to technology. It is opening to the technology that is driven by AI (artificial intelligence), ML (machine learning), and more. At Arya Omnitalk also, we strongly believe in innovation driving our commitment to revolutionizing security and communication across industries. Our latest offerings, such as body-worn cameras and HALO sensors, are prime examples of this approach.

When combined with AI, the technology offers the most precise services and solutions. We have introduced the latest Motorola’s body-worn cameras and HALO sensors in India that will help in empowering the authorities, schools, offices, and industrial setups to manage critical situations effectively by recording any incident and streaming it over Wi-Fi and use built-in GPS to track the location.

The body-worn cameras are designed for industries like law enforcement, logistics, and field operations. These cameras enhance accountability, provide real-time evidence, and improve workforce safety. Equipped with advanced recording and live-streaming capabilities, they enable organizations to operate more transparently and efficiently.

HALO Sensors cameras are cutting-edge devices offering unparalleled solutions in real-time environmental monitoring, from detecting hazardous gases to ensuring operational safety in industrial environments. Their precision and adaptability make them essential for industries like manufacturing, petrochemicals, and warehousing.

Arya Omnitalk leads the charge in bringing state-of-the-art solutions to India, setting benchmarks in security, operational efficiency, and communication. By integrating technology with practicality, we are empowering businesses to embrace a safer and more connected future.

What does Syntel aim at?

At Syntel, we aim to be among top system integrators for Audio Visual System Integration for large customers along with our in-house R&D security and surveillance cameras for SMB and SOHO customers. We are also expanding our distribution network and creating opportunities for our ever-growing partner network.

Moving ahead we intend to introduce many more cutting-edge Motorola solutions like Pelco’s CCTV security camera solutions and Avigilon’s complete portfolio of end-to-end video security products in India.

Pelco is known for its high-quality surveillance cameras, video management systems, and analytics solutions. It offers a wide range of products designed for diverse sectors, including transportation, retail, and education. Pelco’s VideoXpert VMS and IP cameras have with advanced analytics support integration and real-time monitoring, which is critical for urban security and surveillance in rapidly expanding cities like Delhi, Mumbai, and Bengaluru.

Avigilon is renowned for its advanced AI-powered surveillance solutions. Its H4 cameras and Avigilon Control Center (ACC) software provide intelligent video analytics, facial recognition, and high-definition imaging that is crucial for both urban safety and business environments. Avigilon’s solutions are increasingly being adopted by government bodies and private enterprises in India for critical infrastructure protection, city surveillance, and public safety.

Both Pelco and Avigilon cater to the growing demand for integrated, scalable, and smart security systems in India, aligning with initiatives like the Smart Cities Mission and urban modernization projects. Their solutions are vital in addressing safety challenges in urban areas and ensuring enhanced security across commercial and public spaces.

What kind of role do you envisage in smart cities?

India’s Smart City initiative represents a transformative approach to urban management, emphasizing the need for innovative solutions to provide timely and efficient services to citizens. Within this framework, Arya Omnitalk’s Emergency Response Management system plays a pivotal role. Our Dial 100 solutions are meticulously designed to modernize police control rooms and streamline emergency response workflows. Our technology enhances emergency response planning by catering to a broad spectrum of emergency situations, including rapid response to incidents requiring law enforcement intervention, crime reporting, efficient processing and management of crime reports to ensure swift action.

It also helps in medical assistance by offering immediate coordination with medical services in case of road accidents or other emergencies. It is also helpful in fire emergencies, ensuring quick dispatch and coordination of fire services to address fire-related incidents effectively.

Arya Omnitalk is proud to be a pioneer in Dial 100 technology within India. Our solutions are designed to meet the current and future automation needs of police control rooms, integrating state-of-the-art features to enhance emergency response efficiency.

Arya Omnitalk’s smart solutions enhance industrial and municipal solid waste management with real-time monitoring, optimized routes, and sustainable practices. As urban centers continue to grow, managing waste efficiently has become a pressing challenge. Arya Omnitalk is at the forefront of revolutionizing waste management with its innovative smart solutions. Our approach is designed to enhance solid waste management across various domains—municipal, industrial, and integrated systems—promoting efficiency, sustainability, and cost-effectiveness. In cities like Surat and Ahmedabad, we’ve deployed smart sensors and integration platforms to enhance waste management and urban cleanliness. Our smart bins, equipped with sensors and RFID tags, provide real-time data on waste levels, ensuring timely collection and reducing operational disruptions.

Which new technologies do you intend to adopt?

Generative AI, along with our current suite of products, will do wonders for our customers and help us in implementing solving for safer solutions in India. We are investing a lot on various technologies, tools and R&D to ensure we are future fit by enabling systems, processes and people in line with the competitive and ever-growing ICT needs of the country. Our teams have been embracing the technological changes and adapting to the new ways of working and supporting customers proactively by using all future ready tech solutions.