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Rubystone Hospitality eyes pan India presence

Rubystone is providing its hospitality for many years and it has successfully established its benchmark in Udaipur, Amritsar, Naukuchiatal, Shimla, Chandigarh, Dalhousie and Bharatpur

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Sandeep Singh, MD, Rubystone Hospitality
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19 April 2023 6:36 AM IST

Rubystone is a hotel chain that has callibrated it's infrastructure to the needs of its guests. Their deep understanding of their guests has helped them to cater to their every need. For every business location is important and more so for the hospitality industry. Each of the locations planned so far indicates a lot of planning has gone into finding the right location. In an interview with Bizz Buzz, Sandeep Singh, MD, Rubystone Hospitality dwells on how he makes the brand relevant and ensures the hotels are a cut above the rest.

What is the story about Rubystone and how did it evolve?

Rubystone Hospitality is a hotel management-based company in Noida. Rubystone was established to provide the best hospitality services to tourists. It helps the hotels to restore themselves and make themselves a brand in the main destinations of the country. Rubystone Hospitality is a chain of hotels that believes in serving guests with the best services to give them the best memories of their life. Rubystone is the second home for people to enjoy their leisure time or quality time with family and friends, or to have some peace of their mind.

Our motive is to provide our best facilities to our visitors and contribute to our country’s economy through infrastructure development, employment growth, boost the tourism of our states and provide the comfy stay to our travellers and make them feel like home in our hotels.

How bullish are you about the Indian hospitality industry?

Hospitality is a never-ending services-oriented industry, and it is growing day by day. It is a combination of professionalism and passion which makes it a huge success in the hospitality industry in India. As this industry is the major key to getting foreign exchange in our country. After covid, people discovered different places in the country and made them new tourist spots to explore, which boosts the hospitality business internationally as well as nationally.

Everyone wants to grow, everyone wants to be the best in their services, in the same way, Rubystone aims to provide their best hospitality services to its visitors. Rubystone is changing our country’s face as they are upgrading infrastructure and giving employment, affordable luxury stays and boosting tourism, where we can experience intercross cultural values of different states. It’s a package, that a traveller wants on their tour.

You have some ambitious plans. When do you plan to have a footprint pan India?

Rubystone Hospitality is now expanding its territories and providing luxurious stays in Rajasthan, Jharkhand, Uttar Pradesh, Delhi-NCR and Karnataka. Rubystone is providing its hospitality for many years and it has successfully established its benchmark in Udaipur (Goldnest Rubystone Heritage), Amritsar (Rubystone Amritsar), Naukuchiatal (Allure Villa Rubystone), and in other cities like Shimla, Chandigarh, Dalhousie and Bharatpur. We aim to set a benchmark in pan India, we are about to expand our territories as we are opening in Rajasthan, Jharkhand, Uttar Pradesh, Delhi-NCR and Karnataka. We aim to make a strong and healthy position in the market and a well-known recognition in the business alliance. We plan to work with existing properties which are having demand in the market.

What defines Rubystone and what makes guests loyal to Rubystone?

Our motive is to make our guests happy and mark a benchmark in our guest's minds that we are the best hospitality in the country, our personalised guest services, loyalty programs, our hotel networking and connectivity among various parts of the country, where the satisfaction score of our guests are the major points which make our guests loyal towards the Rubystone.

What are the points you like to remember when choosing a location for a hotel?

The key points to remember while choosing Rubystone hospitality are its remarkable services, pretty traditional localities, and most essentially the comfort given by the hotel and the staff members with full privacy to the guests will make them feel so cozy and mellow.

How about the design? Do you have a different design depending on the location?

Yes, of course. The design should be very important for the hotel as it should be related to the location. A hotel’s environment should be related to its locality, its design should reflect the culture of that location and make the travellers feel connected to the location.

How do you go about creating a good team to ensure good service all the time?

Employees are the backbone of every company, it's important to have a good team to make our company grow as fast as possible. Rubystone Hospitality always motivates the team to help them to perform as per their full potential and develop not only professionally but also socially. We also train our employees to perform their best, which develops smooth communication between the employees and the higher authorities.

What is the kind of cuisine for your hotels?

Food is a very important thing in every hotel, a hotel can be marked as good depending on its food or cuisine. In our hotels, our cuisines mainly depend upon the location of our hotels. Our mouth-watering food can easily melt the heart of our tourists and make them try the famous dishes of the location.

How are all the hotels faring?

Customers are more inclined towards the budget of the hotels, where their second thought is to process the value of money, if they are getting the value they are putting in, then they are fine with it. The faring of the hotel is very dynamic and also depends upon the location.

Rubystone Rubystone Hospitality Sandeep Singh India 
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