VFS launches 1st sign language contact centre

New Delhi: VFS Global, the visa outsourcing and technology services specialist, on Monday announced the launch of its first sign language contact centre for people of determination in India.

Through this initiative, VFS Global aims to bridge the communication gap for the deaf and hard of hearing community, empowering them to access visa service information more easily and independently.

The sign language contact centre provides information for visa services to Austria, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland (including Finland Residence Permit), Germany, Iceland, Italy, Latvia, the Netherlands, Norway, Poland, Sweden, and Switzerland as part of the first phase of this project’s implementation plan.