Aizawl records highest cashless payments for mobility services

New Delhi: Aizawl has the highest adoption of cashless payments for mobility services across cities in India, while Hyderabad leads the future of mobility among mega cities, according to a report. Even as Kolkata has the second highest adoption of cashless payments for different mobility services among mega cities, no respondents using smartphones in the city use three or more applications for either mobility or delivery services in the city, said the OMI Foundation's Ease of Moving Index (EoMI) India Report 2022.

Among the 'promising cities', digital adoption has been limited in Jammu primarily due to the disruptions in internet and mobile network, and absence of digital mobility services, it said.

"While respondents in Aizawl had the highest adoption of cashless payments for mobility across cities in all clusters, respondents in the other hill cities of Shimla and Kohima also use digital technology for delivery and payments extensively," the report added.

The report, based on responses from 50,488 people across 18 cities in India, found that a higher percentage of respondents used three or more on-demand delivery applications in Panaji, more respondents in Bhubaneswar used three or more applications to commute, among the promising cities.