Hyd Airport Named Best In Asia-Pacific

Hyderabad: GMR Hyderabad International Airport has been awarded the prestigious Airport Service Quality (ASQ) Award by Airports Council International (ACI) World, securing the title of 'Best Airport in the 15 to 25 Million Passengers Per Annum (MPPA)' category in the Asia-Pacific region for 2024. This recognition reaffirms Hyderabad Airport’s commitment to delivering world-class passenger experiences.

ACI World's ASQ program is the leading global benchmark for measuring passenger satisfaction, evaluating over 30 key performance indicators through real-time traveler surveys. More than 400 airports participated in the 2024 program, with Hyderabad Airport standing out for its exceptional service and innovation.

"We are honored that travelers consistently rate their experience with us so highly. Our continued investments in advanced technology and innovative practices are focused on making travel an unforgettable experience. This award reflects the dedication of our team and stakeholders, and we remain committed to providing a smooth, convenient, and exceptional journey for all passengers," Pradeep Panicker, CEO of GMR Hyderabad International Airport Ltd. (GHIAL), said.

Echoing this sentiment, Justin Erbacci, Director General of ACI World, praised the airport’s commitment to excellence: "Congratulations to GMR Hyderabad International Airport Ltd. for exceeding passenger expectations! Your success in the ASQ Awards highlights the passion and dedication your team brings to enhancing the passenger experience. You’ve set a new standard for excellence that inspires airports worldwide."