UPI underscores India’s leadership status in tech
A report says there is a global gap in the adoption of Artificial Intelligence
Mumbai: There is a global gap in the adoption of Artificial Intelligence (AI), with leading countries at 60 per cent implementation compared to laggards at 36 per cent, says a report on AI adoption by NetApp, Inc, an intelligent data infrastructure company.
This trend extends to IT infrastructure choices, emphasizing the need for laggards to swiftly embrace AI to remain competitive. Proactive nations stand to gain in economic growth, while tardiness risks falling behind, it added,
Aligned with the government priority of promoting AI in the country, Infobip, an omnichannel marketing platform, is set to enable customers to unlock that potential through its strategy of adapting and innovating generative AI (GenAI).
Talking to Bizz Buzz, Harsha Solanki, vice president and General Manager-Asia, Infobip, says, “The NetApp report rightly underscores India's leadership status in AI implementation, especially in the legacy of digital advancement exemplified by milestones like UPI payments.”
With many projects underway, like the IndiaAI mission and Make AI in India, the country is leading the way in advanced tech adoption. The country’s robust digital infrastructure and extensive mobile & internet penetration are other positive signs in India’s tech story, she said.
At Infobip, the surge in conversational messaging channels’ usage by businesses also signifies a profound shift towards AI-driven interactions in India. WhatsApp interactions on our platform in 2023 alone have surged by 43.51 per cent, reflecting the nation's embrace of transformative technologies, she added.
Not just businesses, but State governments and local bodies are also driving this change. For example, the BMC developed a chatbot for citizens and the Karnataka government also leveraged an AI chatbot to connect with citizens at the grassroots level. The government is further leveraging AI applications across functions, such as facial recognition and hotspot analysis, biometric identification, criminal investigation, traffic and crowd management, empowering women's safety through wearables and digital agriculture implementations, she further said.
Experts say that guided by a forward-looking government, India is poised to shape a responsible AI future, with ongoing efforts to develop comprehensive regulatory frameworks ensuring ethical AI usage. Amid growing concerns about the potential harms and risks associated with the technology, the AI policy will regulate the risks arising from the use of AI and ensure that biases in their models do not adversely affect Indian users, encouraging ethical usage of AI, the added.
